At 1300 Book Melbourne Taxis, we respect the privacy of our customers and understand the importance of keeping personal information safe. This Privacy Policy explains how we collect, use, and protect information when you contact us or use our taxi and transport services in Melbourne, Australia.
Information We Collect
We may collect information that you provide when making a booking, requesting a quote, or contacting our team. This may include:
- Your name and contact details
- Pickup and drop-off addresses
- Travel date and preferred pickup time
- Details related to airport, corporate, wedding, or tour bookings
- Information required for parcel delivery arrangements
- Any other details you choose to provide
How We Use Your Information
The information we receive is mainly used to arrange and manage your booking. It may also help us contact you about your journey, confirm pickup details, respond to enquiries, and provide information about our services. We only use personal information for purposes connected with our business and customer service.
Sharing of Information
We do not sell or rent your personal information to other businesses. Information may be shared with drivers or service providers when it is necessary to complete your booking. We take reasonable care to ensure that information is handled appropriately.
Keeping Your Information Safe
We take practical steps to protect personal information from unauthorised access, misuse, loss, or disclosure. While no online system can provide complete security, we work to keep the information we hold protected.
Changes to This Policy
This Privacy Policy may be updated when our services or business practices change. Any updated version will be published on this page. If you have questions about our privacy practices, please contact 1300 Book Melbourne Taxis.