These Terms and Conditions explain the basic rules for using 1300 Book Melbourne Taxis. By booking or using our taxi services, you agree to the terms mentioned below. We provide Airport Transfer, Corporate Transfer, Tour Service, Wedding Transfer, Winery Tour and Parcel Delivery services across Melbourne, Australia.
Bookings
- Bookings should be made with correct pickup, drop-off, date and time details.
- Customers should provide accurate contact information so our team can reach them when required.
- Booking availability depends on vehicle availability and the requested travel time.
Fares and Payments
- Fares may vary depending on the distance, travel time, route, vehicle type and other applicable charges.
- Any agreed fare or quoted amount applies to the details provided at the time of booking.
- Additional waiting time, extra stops or changes to the journey may result in additional charges.
Pickup and Travel
- Passengers should be ready at the agreed pickup location and time.
- Travel times can change because of traffic, weather, roadworks or other conditions outside our control.
- Passengers must follow applicable road safety requirements during the journey.
Changes and Cancellations
- Please inform us as early as possible if you need to change or cancel a booking.
- Late cancellations or changes may be subject to charges depending on the booking details.
Parcel Delivery
- Customers must provide correct delivery and collection information.
- Items must be packed safely and must comply with applicable Australian laws.
- We may decline items that are unsafe, prohibited or unsuitable for transport.
Service Changes
1300 Book Melbourne Taxis may update these terms when required to reflect changes in our services or operating requirements. By continuing to use our services, you accept the latest applicable Terms and Conditions.